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"Assembly" of Policy, Procedure, SOP & Checklist Document Pack

Evahan partnered with the programmed maintenance service provider to the road transport and shipping sectors to develop a comprehensive set of integrated manuals, policies, procedures, SOPs, work instructions, and registers for managing various business processes and systems.

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Spriti of Tasmania engine repairs

Witting: Manual, Polices, Procedures, Work Instructions, Templates, Checklists

Jason Bresnehan collaborated with AJL Group, a programmed maintenance service provider to the road transport and shipping sectors, to develop and refine a variety of management and control documents. These included policies, procedures, standard operating procedures (SOPs), templates, manuals, and checklists that support the company's ISO 9001 quality management system.

The management and control documents encompass all key functional areas of the business, including:

  • Determining customer requirements
  • Procurement, inwards goods, and inventory control of components and consumables
  • Service scheduling via their Job Card system
  • Service controls via templates and checklists
  • People skills, competency and licence controls
  • Welding program controls
  • Calibration and equipment maintenance control
  • Improvement control, including non-conformance management, the development of corrective and preventative actions, and continuous improvements
  • Outwards goods and shipping
  • Customer Feedback and warranties
  • Management Review

The quality manual heads the document hierarchy, followed by policies, overarching procedures, and detailed procedural documents such as SOPs, work instructions, templates, checklists, and forms.

AJL Marine welding hull of ship
AJL Marine welding hull of ship

Project Outcomes and Value Added by Evahan
Evahan partnered with AJL to create an integrated set of documents with clearly defined interactions between them. These documents are:

  • Written in clear and concise language, consistent with the organization's nomenclature.
  • Explicitly stating ownership and implementation responsibilities.
  • Following a naming and storage convention for seamless retrieval.
  • Version controlled.
  • Designed to achieve their core purpose of managing and controlling specific functional areas of the business.

Need to streamline systems and processes within your core Functional Areas of Business (FAB)? Connect with Consultant Jason Bresnahan to discover how we can assist you in developing and writing comprehensive manuals, policies, procedures, SOPs, work instructions, templates, forms, and checklists.

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